Booking with us is Easy!
Big White Groups Department is a one-stop-shop for all of your group's needs. We know that Big White is the perfect place to bring your group! Here you will find information packages to suit all groups.
WHAT IS A GROUP? Groups are classified as 20 or more paying guests. The group will nominate one group leader who together with our groups department is responsible for coordinating accommodation arrangements & activities and making all payments on behalf of the group. Not sure if you qualify? Just give us a call.
TO RECEIVE A QUOTE: Simply let us know you are interested in bringing your group to Big White by filling out our group request form via the link below with as much information as possible. We will put together a quote for the perfect package - with no obligation to book! If you would like to discuss your group needs before completing the form, please email us at firstname.lastname@example.org or call us directly on (250) 491-6174.
TO BOOK: If you choose to move forward with your booking we will then draft up a contract including all terms & conditions and place a hold on your accommodation for up to 15 days. Once the contract has been signed and the deposit has been received your booking will be finalized and we will keep you updated on future payments and information required.
BEFORE YOU ARRIVE: 30 Days prior to arrival we will send you a request to complete a rooming list, making sure we have everyone accounted for. 15 days prior to your arrival a reminder will be sent to you to ensure we have a complete order for tickets, vouchers and activities ready for your group's arrival at Big White. This way your 'Arrival Package' will be ready for collection upon your arrival.
ON ARRIVAL: You will be welcomed at Central Mountain Check-In or your hotel front desk by our friendly resort staff and where possible we will send a Groups Coordinator to meet you too! You will be presented with your Arrival Package that will include all of your tickets & vouchers with accommodation keys or codes, as well as a personalized itinerary including helpful information and an insight into our wide variety of mountain activities.
What can the Big White Groups Department offer my group?
Discounts on accommodation, lift passes, group lessons, equipment rental, selected activities & group dining. We can also organize great value transportation, including airfares, private charters and day trips.
**Please note that discounts are only available when booked in conjunction with your Big White accommodation booked through the Central Reservations Groups Department or if you are staying off-mountain and visiting Big White as a Day Group.
We are a one stop shop, tell us what you need to make your trip a success and we will make it happen!
Meet the Team
Growing up in Vancouver, Andy is a big fan of the outdoors. She spends as much of her free time exploring BC with her family as possible. Her latest endeavor is becoming a mom to a sweet, energetic chocolate lab, named Rolly. Andy began working for Big White in summer 2018 after making her move to the Okanagan. Before calling Big White home, Andy worked in the transportation infrastructure industry in the Lower Mainland after receiving her Diploma in Project Management from Langara College. Andy is excited to join the Groups Department for the 2019/2020 Winter Season.
Kelsey has been fortunate to call the Okanagan home since she was 2 years old. She graduated as a French immersion student from Kelowna Secondary School. Kelsey continued her education and received her Bachelor of Arts degree from the University of British Columbia. After working remotely in Northern Alberta for several years she made the easy decision to transition back home. Kelsey's hobbies include swimming, traveling and home decorating. Kelsey is very passionate about the Okanagan and is looking forward to planning your dream vacation and sharing a few local secrets with you.
North America Toll Free: 1-800-663-2772
New Zealand: 00-800-2449-4483
United Kingdom: 00-800-2449-4483